At Digifakt, we are committed to the privacy and security of your personal information.
This privacy policy describes how we collect, use, store and protect your data.
By using our services, you consent to the processing of your data as described in this policy.

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What data do we collect?

To offer our services in the best possible way, we collect the following data:

• Personal data: Name, e-mail address, telephone number, company name, VAT number, and address.

• Payment details: Bank account numbers and billing details.

• Usage data: Information about your interactions with our platform, such as login details and IP address.
   

How do we use your data?

We process your data for the following purposes:

• Providing our billing services.

• Maintaining customer contact and technical support.

• Improving our services and analysing user behaviour.

• Complying with legal obligations, such as VAT reporting.
   

How do we protect your data?

The security of your data is our priority. We take the following measures to protect your information:

• Use of encryption technology for data transmission.

• Regular security audits and updates to our platform

• Limited access to your data for only authorised employees.
   

Do we share your data with third parties?

We never share your data with third parties unless:

• It is necessary for the performance of our services (e.g. payment processors).

• It is required by law (e.g. at the request of authorities).

• You request this and give us explicit permission to do so.
   

Your rights

You have the right to:

• View, correct or have your data deleted.

• Object to the use of your data.

• Withdraw your consent.

Contact us at info@digifakt.be to exercise your rights.
 

Data retention period

We will not retain your data for longer than necessary for the purposes for which it was collected, unless legal obligations require us to retain data for longer.
 

Contact

For questions about this privacy policy or your data, please contact us at:

• Email address: info@digifakt.be

• Telephone number: +32 (0)2 268 47 49
   

Changes to this privacy policy

We reserve the right to modify this privacy policy.
We recommend that you check this page regularly to be aware of any updates.